Nintendo customer service praise
Posted by Jeremy on February 15, 2007 8:54 AM
Comments (6) | Permalink
Allison pointed me to this blog post about a customer's experience with Nintendo's customer service.
It goes something like this: Hi, my Wii is broken. Oh, you live in Redmond (Nintendo HQ). Just bring it in. Half an hour later, after playing Nintendo games in the waiting room, Wii fixed, new warranty, everybody really nice.
Obviously, to get that warm fuzzy feeling, you should probably read the bloggers entire post and check out the pictures on the right side of her blog.
Oh, and Sony, you may want to take note of this. The unbelieveable amount of free internet press this story is getting right now (was #1 on Digg and Reddit...now in top 5) is worth a million bucks. Instead of paying bloggers to make fake sites, why don't you just make nice with the consumer and offer really good customer service? It's invaluable.
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Comments (6)
1. Dophanes says... | February 29, 2008 6:53 AM
Help Me, I can't remember my code for my wii how do I get the master key over the internet? PLEASE ANSWER!!!!!!!!!!!!!!
2. Dophanes says... | February 29, 2008 7:35 AM
Hey, its me no ones answered yet...
If there are any nice people who know the site to get the master lock heres my Wii Confirmation number 57891273. Please answer back with the master code...PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I locked all my games and I want to play WIIIIIIIIII
I am going to cry, just so you know I am a gril in destress, you people like that right?
3. jesse carew says... | May 6, 2008 1:45 PM
the wii remote isnt working. At the bottom of the remote it just flashes blue and there is no signal what do I do?
4. jesse carew says... | May 6, 2008 1:46 PM
the wii remote isnt working. At the bottom of the remote it just flashes blue and there is no signal what do I do?
5. edward says... | August 6, 2008 3:34 PM
can someone call the consumer survice for me i'm locked out of my wii confermation num: 57680761
6. Antoinette says... | January 20, 2009 6:46 PM
I have the Confirmation number and I need to use my wii.
Confirmation Number:
86875234
So please answer back with the Master Code... I would really appreciate it.
Thank you.